Frequently
Asked Questions
Shoplifting prevention, loss
prevention, shrinkage control. These are just a few names for what
is a major concern for all. From the new
retailer just starting out, to the major corporation
with locations found through out the world. If
you have a retail store you must have loss prevention
controls in place. It is estimated that theft
is the number one reason most small stores fail.
Even major retailers find that the statistics
of 10% of customers stealing unacceptable.
Who are these shoplifters
and how do you keep them out of your store?
Surprisingly
most shoplifters are "amateurs".
There is no simple way to tell if a customer is
capable of theft. The surest way to discourage
shoplifting is to have an active deterrent in
place. Make it difficult to walk out of a store
without paying for merchandise, and you have helped
prevent a problem before it occurs. The average
customer will not notice an EAS systems' pedestal
standing at the front door, the hard tags on merchandise,
or the fact that the cashier has to scan and deactivate
an item at the point of sale, but a shoplifter
will. It is called active deterrence, and it works.
Why EAS?
Electronic
Article Surveillance ( EAS) technology offers
retailers a solution to the age-old plague of
shoplifting. A store without an active security
system in place is endlessly losing profits with
no solution in site. At UNISEN we offer a variety
of EAS systems. Our customers can choose from
a range of security pedestal systems to go with
any interior design. We can even custom build
systems to match a particular color theme. Retailers
can protect their soft goods like clothing with
a choice of hard tags and can protect hard good
like household items, books, CD (etc) with a choice
of soft adhesive labels.
Why choose UNISEN products?
With over two decades
of trusted experience in the EAS business, UNISEN
has used the most advance Radio Frequency technology
available, to develop a full line of products,
to meet a variety of our customers' needs."There
is no right price for the wrong products"At UNISEN all
our products are backed by at 2 year warranty
from manufactures defects. In a business where
manufactures come and go, UNISEN has consistently
proven itself and stood behind our products, while
going above industry standards to provide our
customers with products that stand the test of
time.We understand that
either as a distributor marketing our products
to customer, or as individual retailers that pricing
is important. We offer competitive pricing on
all our products because you are buying direct
from the manufacture. We can even offer additional
discounts on larger quantities of selected items.
Call us for a price quote today.
Questions
to Ask Your Customers
In order for us to provide the most
fair and accurate quotation for your retail store(s),
the answers to the follow questions are important.
A - Will you
be the end-user of our EAS products, or will
you be reselling them?
This is important
in regard to pricing. If your customer is reselling
UNISEN products they must have room to mark up the
item to make a profit, yet still be competitive in
the market.
B
- How many stores will you be implementing
EAS Systems in? How many entrance/exit(s) does
you store(s) have that you need to protect?
Helps to formulate
how many security systems will be needed. This information
plus the answers to the next questions will help
figure this out.
C
- What are the widths of these exits?
The width of the doorway
that needs to be covered, plus the type of hard tags
and/or labels used, will determine how far apart
the pedestals can be placed
D
- What types of merchandise do you sell
in your store?
Do
you sell soft goods, as in clothing? Estimate the
number of articles of soft goods do you want to protect?
For clothing there are a variety
of hard tags which are made to be used with clothing.
Choose from the Universal tag, Ovni Tag, Mini Tag,
Micro Tag, or Ink Tag.
E - Do you sell
hard goods, as in compact disks, books etc.?
Estimate how many hard goods you want to protect? UNISEN has a full line
of hard tags, specialty tags and adhesive labels
to secure these types of items. The choices of
hard tags are the Universal, Ovni, Mini and Micro
Tag which come standard at a frequency of 8.2
Mhz. These Tags can also be custom ordered in
other frequencies.
The following are recommended
uses for our specialty tags:
 Lock
Tight Tag - sporting goods, wine bottles
Eye
Glass Look - eyeglasses, jewelry
CD
Case Protector - CD, cassettes, DVD
Universal
Labels - they come in 2 sizes to protect any type
of small hard goods from books, CDs, household
items, small bottles etc.
F - Do you sell
both types of items and needed to use both
hard tags and labels?
Keep in mind that the
distance between pedestals is going to be determined
by the labels if both tags and labels are used.
G
- How many points of sale (checkout) counters
does your store(s) have?
H - If each store
has a different number of counters, then just
provide the total number of counters for all
stores. This is important because
hard tags are going to need detachers and labels
will need deactivators. This gives you an idea
how many to order. Remember to order extra for
stockroom purposes as well as back up for emergencies.
PLACING AN ORDER UNISEN takes pride
in the level of customer service we offer our
distributors and customers. Please feel free to
contact us by phone, fax, or e-mail if you are
unsure about placing an order. We are here to
help!
A - WRITTEN CONFIRMATION
No
matter how your order is placed we will need written
confirmation of your order on company letterhead
or a company purchase order. Please include
the following items:-Company
Name-Contact person-Billing Address-Shipping
Address-Item Name/ Number-Payment method: Visa,
MasterCard, American Express, or Wire Transfer
(Contact the Boca Raton, Florida office for wire
transfer information)-Preferred method of
shipment
B - ORDERS ARE
PROCESSED WITHIN 24 HOURS OF RECEIVING PAYMENT Specialty
orders (i.e.: changing color or frequency of
tags or systems) usually take 4-6 weeks in
most cases. Please call for more details.
C - SHIPPING
IS NOT INCLUDED IN PRICING. ALL ORDERS ARE
F.O.B FROM THE UNISEN NORTH AMERICAN WAREHOUSE.
We will ship your
order any way you prefer. Please include account
information for your carrier. UNISEN can
provide price quotes from Bax Global, which offers
a discount to all our customers worldwide.
DISTRIBUTORSUNISEN is
a worldwide manufacture that has long established
itself in the EAS industry. We welcome all those
interested in becoming distributors for our high
quality products and systems to inquire.
EXCLUSIVE DISTRIBUTORSTo
become an Exclusive Distributor of UNISEN products
in a particular country would require a Distributor
Contract to be signed for either 1 or 2 year terms.
There is a minimum purchase requirement within
a given time period that must be meet in order
to keep the contract valid.
Please
be aware of the following requirements for becoming
an Exclusive Distributor:
A - LOCATION
It is necessary to
have at least one office located in the territory
to be covered.
B - TECHNICAL
SUPPORT
All UNISEN Exclusive
Distributors must have a trained technician on staff
who has access to an oscilloscope and frequency meter.
This is vital for tuning and trouble shooting the
systems.
C - BENEFITS
Exclusive rights to
the assigned country. All leads in a particular country
will be turned over to our Exclusive Distributor.
Technical support
is available. We offer the services
of one of our trained technicians free
of charge. We will train our Exclusive
Distributor's technicians so that they have
knowledge of the system technology
SAMPLES ORDER
For our customers who are not familiar
with EAS this is a very basic sample order for
a retail store.
STORE STATISTICS:Basic women's retail
store selling clothing and small novelty items
like small pottery items and things for the home.
The customer will use hard tags for the clothing
and labels for the novelty items. Store has one
main entrance 5' wide and one checkout counter
with 2 registers.
Basic quote:
Quantity: 1
Item: Universal QG System
Reason: Distance between pedestals (range) determined
by label. One system has 2 pedestals.
Quantity: 2000
Item: Micro Tags
Reason: Tags are lightweight and modern looking.
Quantity: 1000
Item: Universal Label 5x5 cm
Reason: Doorway is 5', labels (5x5) allow a distance
of 5' between pedestals
Quantity: 4
Item: Detachers
Reason: Used to remove Micro Tags
Quantity: 1
Item: Deactivator
Reason: Used to deactivate labels, placed at cash
and wrap between pedestals.
Additional
suggested items:
Hand
scanner -
for checking people and packages for tags and
labels. Useful for (politely) scanning customers
who may have set off the system alarm upon exiting
the store. This is easier than taking apart customers
packages to find missed tags or labels.
Adjustable Antenna
Deactivator - two piece deactivator
which can be set up so that cashier can scan
item and deactivate label in one motion.
Frequency Counter -
measures the frequency of system, tags, and labels.
Frequency Sweep
Meter - used to check frequency of
tags, labels, and the sweep of the system itself.
Specialty
tags/labels:
Ink Tags -
for upscale merchandise, tag will explode with
ink if tampered with. This can be use with or
without EAS system and requires a special detacher
(Gator Lock)
Eyeglass tag -
for securing eyeglasses and jewelry.
Lock Tight Tag -
for sporting equipment, wine bottles, and items
difficult to tag
CD Case -
additional protection for CDs, plastic case fits
around CD, security label inside the case, which
can easily be removed at checkout with special
detacher.
Frequency Counter -
measures the frequency of system, tags, and labels
Frequency Sweep
Meter - used to check frequency of
tags, labels, and the sweep of the system itself.
THE UNISEN ADVANTAGE “ There
is No Right Price for the Wrong Product” TMUNISEN is
one of the largest manufactures in the world
today with a majority of our customers being
current or former Sensormatic, Checkpoint,
Knogo, and Security Tag distributors and retailers.
Our products can be found in over 70 countries
around the world. Over the past 10 years of
being in the security industry the UNISEN name
has come to stand for the highest quality products,
latest technology, and competitive pricing
all backed by UNISEN's 2 year warranty.
UNISEN ADVANTAGE:
1-PRICING:
A- Always
a key factor in any decision, UNISEN pricing has
helped to keep our customers in business. We offer
sensible, reliable, affordable solutions to shoplifting
prevention. Our variety of System pedestal designs,
hard tags, specialty tags, detachers, and accessories
means that we have the right product at the right
price.
B- It
is estimated that adding a RF system(s) to a stores
shoplifting prevention measures will add 20% to
the profit margin. Our Advance Systems pay for
themselves by helping retailers from keeping their
hard earned dollars from walking out the door,
as well as making security affordable.
2-LATEST
TECHNOLOGY:
A- All UNISEN systems
are made from the latest technology available
today. We were the first company to incorporate
fully digital electronics and a dedicated processor
chip, which allows the Systems to filter out interference
from retail store environment. This help cut out
the interference that causes other systems on
the market to emit false alarms and/or fail to
detect tags and labels. Of all the EAS companies
in the market today we have the most experience
with this type of technology.
B- Another
advantage over our competitors is the construction
of the boards found in all of our System pedestals.
The electrical circuits are sealed inside of removable
modules that can be removed from the circuit Boards.
Systems can be serviced or upgraded to already
install systems simply and easily, with a technician
spending very little time on the sales floor.
C- UNISEN systems
are FCC and CE approved. They have a proven track
record in a diverse range of environments and
countries. Our quality and technology is above
the industry standard and the reason why so many
other names have come and gone in the EAS business,
while the market for UNISEN products
keeps growing around the world.
D-Due
to this advanced technology of UNISEN systems,
they are reliable and there is very little need
for service. Once a system is properly installed
it is self-tuning.
3-CUSTOMER
SERVICE: We
support and educate our customers to help
them with their anti-shoplifting needs.
A variety of tools are available to all
our customers from our hands on Manuals,
the always informative "Information
Center"
posted on our web site, to the On-Site training that
is available. If you have a question or need to know
what security options are available to you, we are
here to help.
TipsIn
some occasions, grounding the receiver board to the
receiver pedestal can help reduce noise. Some times
not doing this reduces noise so please try both.
Use ferrite rings cores to filter noise (Philips
No.4322-020-97070). Take the co-axial cable
where it connects to the TX board and wind
the cable 1 0 times through the ferrite ring
core. This should be done at both sides
of the co-axial cable if the installation consists
of the normal transmitter and only ONE slave transmitter.
If the Central transmitting unit is used, only use
the ferrite ring core at the side of every slave
transmitter.
Conveying Be sure to ALWAYS use the length
of the longest transmitter slave cable for all the
other transmitter this will ensure that all transmitters
are in phase (see page 1 1 from the installation
manual). You must never for example use 5
meters of cable to one transmitter antenna and
3 meters to another. If this is the case you 5
for both antennas.
Always use a separate power supply for the central
transmitting unit. The transmitting unit is not a
transmitting pedestal it is just a central transmitting
unit to give the oscillating signal to all slaved
transmitting pedestals. You should always try to
place in the middle of all the slave pedestals to
use less co-axial cable.
Never connect more than
3 antennas to one power supply. Try to keep power
cables from the power supplies and master co-axial
cables as short as possible. Try to run the master
co-axial cable separately than the power cables.
Make sure the back of the PC board on the transmitter
and receiver pedestals are not touching any metal
part of the frame.
Order
Today!
Click here for the Unisen EAS Order Request Form
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